Please note that selective personal and bag checks may be carried out at the entrances as part of an extended admission control in the interest of all visitors. We ask you to follow the instructions of the security staff and thank you in advance for your understanding that this may lead to time delays at the entrances. It is not permitted to bring luggage items larger than a piece of hand luggage. Suitcases and larger items of luggage can be left at the luggage depot at the main entrance. Glass bottles as well as cans may not be taken along. However, water bottles made from other materials with a capacity of up to 1.5 litres may be brought onto the showgrounds. These can be refilled free of charge at all public toilet facilities using taps specifically provided for this purpose, which supply fresh water of certified drinking water quality. Please understand that dogs are absolutely prohibited on the entire showgrounds including the Cross-Country Course Soers. Moreover, please also note that electric scooters and bicycles are not permitted on the showgrounds.

Admission is via turnstiles and scanner columns. Visitors who are in possession of a validated (scanned) original admission ticket, who only leave the showgrounds temporarily and then wish to return, must have their ticket rescanned at the exit to release it for re-entry into the equestrian stadium on the same day.

Ambulance service, police and the lost property office are located at the back of the Mercedes-Benz Grand Stand.