Internet bookings can only be paid by credit card (Mastercard, VISA and American Express), bookings by telephone can be paid -until 4 weeks previous to the event- by bank transfer after receipt of invoice.

After the finalization of your internet booking you will receive an E-Mail containing your booking confirmation. Please keep this E-Mail safe in case any follow-up questions might occur.

Choose your preferred method of payment and enter the necessary information. Please make sure to enter the complete and correct credit card information, otherwise problems with regard to the booking may occur.

Mastercard, VISA and American Express are accepted for the payment of the booked tickets.

The entry of the credit card proof number further enhances the security standard for your internet booking. The proof number is a three-digit number (but no relief imprint) on the credit card, which, in contrast to name and card number, is not found on common payment documents. The Mastercard and VISA proof number includes the three last digits of the number in the signature field on the credit card's back.

A general handling fee of EURO 4,- will be charged (EURO 10,- for purchases from abroad/other countries than Germany). Payment after receipt of bill through credit card (Mastercard, VISA or American Express).

We need your telephone number in case any problems with regard to your booking (f.e. wrong address data) should occur.

After a successful booking, the tickets will be shipped to you by mail. About one week previous to the event's start, it is not possible for us any more to send out tickets. Instead, you can pick up your tickets at the CHIO's ticket counter by presenting the booking confirmation or booking code.

No, tickets will not be refunded.

Lost tickets will not be replaced.

All tickets are valid for your trip to and from the equestrian stadium on all regular
buses and trains of the Aachen traffic network "AVV" (2nd class) on the day for
which your ticket is valid. This does not apply to the "print at home"-tickets and the shuttle buses from and to the parking areas "Grüner Weg" ("Shuttle G").

A maximum of 6 tickets per day and costumer may be ordered.

The booking through our online ticket shop is secured by a "Secure Socket Layer"
(SSL encryption). You can normally identify this encryption by the internet
address which begins with "https://". The "s" is the code for the SSL encryption
of the data, starting directly after visiting the site of the online ticket
shop.

Reduced tickets can only be ordered through our telephone hotline
+49-241-9171111.

Reduced tickets are available for pupils and students (up to 28 years of age) on
the days Tuesday to Saturday in the Main Stadium. In prize category 1, there are
no reduced rates available.

Children (until the age of 6) have free entrance to the show grounds, but are not entitled to a seat. Children who are 7 years or older pay the reduced rate for pupils. For children between 4 and 12 years of age, professional day care is available in the CHIO Roby-Club in the Soerser Winkel.

In the online ticket shop, you can book day tickets for all CHIO events that are
open to advance booking. Season tickets, wheelchair and reduced tickets can only
be purchased via the ticket office of the Aachen-Laurensberger Rennverein.

Season tickets as well as the reduced tickets for pupils and students cannot be ordered online, but ONLY via our telephone hotline/ticket office.

Our official hotel reservation partner "aachen tourist service" offers package deals for tickets and accomodation. Here you can go directly to the website.

Tickets for wheelchair users can only be ordered at the offices of the Aachen-Laurensberger Rennverein.

If you have any problems with regards to your online ticket purchase, please contact our ticket office (Phone +49-241-917 1111).

Due to the official veterinary rules, dogs are NOT allowed on the show grounds and on the cross country routes in the Soers.

Yes, the programme is subject to change.