• Buy Tickets Online

    Buy Tickets Online

  • 3D Tickets

    3D Tickets

    Here you can book your ticket for the CHIO Aachen 2016 directly in a 3D model of the stadium. Please take your seat even before purchasing your tickets and experience the 3D animation.

    To enter the 3D stadiums, please click here.

  • Contact

    Contact

    Aachen-Laurensberger Rennverein e.V.
    Albert-Servais-Allee 50
    52070 Aachen
    Germany

    Ticket-Hotline: +49-(0)241-917 1111
    Email tickets@chioaachen.de
    Fax: +49 (0)241-917 1115


    Opening Times:

    Mon - Fri:
    9.00 a.m. - 6.00 p.m.
    Sat:  
    10.00 a.m. - 2.00 p.m.

     

    Opening Times of the ticket offices during the CHIO Aachen 2016 (under reserve):

    Fri, 08.07.:
    08.00 a.m. - 08.00 p.m.
    Sat, 09.07.:
    08.00 a.m. - 09.00 p.m.
    Sun, 10.07.:
    08:00 a.m. - 06.00 p.m.
    Mon, 11.07.:
    08.00 a.m. - 06.00 p.m.
    Tue, 12.07.:
    08.00 a.m. - 10.00 p.m.
    Wed, 13.07.:
    08.00 a.m. - 09.00 p.m.
    Thu, 14.07.:
    08.00 a.m. - 11.00 p.m.
    Fri, 15.07.:
    08.00 a.m. - 10.00 p.m.
    Sat, 16.07.:
    08.00 a.m.  - 11.00 p.m.
    Sun, 17.07.:
    08.00 a.m. - 07.00 p.m.

    (Attention: The ticketing office at Soerser Weg is opened from Tuesday.)

  • FAQ

    FAQ

    How can I pay for the tickets??

    Internet bookings can be paid by giropay and by credit card (Mastercard, VISA and American Express), bookings by telephone can be paid -until 4 weeks previous to the event- by bank transfer after receipt of invoice.

    When will I receive a confirmation?

    After the finalization of your internet booking you will receive an E-Mail containing your booking confirmation. Please keep this E-Mail safe in case any follow-up questions might occur.

    Method of payment

    Choose your preferred method of payment and enter the necessary information. Please make sure to enter the complete and correct credit card information, otherwise problems with regard to the booking may occur.

    Which credit card can I use?

    Mastercard, VISA and American Express are accepted for the payment of the booked tickets.

    credit card proof number

    The entry of the credit card proof number further enhances the security standard for your internet booking. The proof number is a three-digit number (but no relief imprint) on the credit card, which, in contrast to name and card number, is not found on common payment documents. The Mastercard and VISA proof number includes the three last digits of the number in the signature field on the credit card's back.

    How much is the handling fee?

    A general handling fee of EURO 5,- will be charged (for purchases from Germany and other countries).

    Why do I have to indicate my phone number?

    We need your telephone number in case any problems with regard to your booking (f.e. wrong address data) should occur.

    How do I obtain my tickets?

    After a successful booking, the tickets will be shipped to you by mail. About one week previous to the event's start, it is not possible for us any more to send out tickets. Instead, you can pick up your tickets at the CHIO's ticket counter by presenting the booking confirmation or booking code.

    Will tickets be refunded?

    No, tickets will not be refunded. If you have bought a single ticket and realise you can’t attend after all: use our ticket exchange. www.chio-aachen-ticketboerse.de

    Will lost tickets be replaced?

    Lost tickets will not be replaced.

    When can I access the showground?

    With a ticket you are allowed to access the showground at following times:

    Friday, 8.7. Admission Vaulting (only Albert-Vahle-Halle) from 11.00 a.m.
    Saturday, 9.7. Admission Vaulting (only Albert-Vahle-Halle) from  8.00 p.m., Admission show grounds concert „Horse and Symphony“: from 5.00 p.m.
    Sunday, 10.7. Admission Vaulting (only Albert-Vahle-Halle) from  8.00 p.m., Admission show grounds „Soers Sunday“ (Admission without tickets / free entrance): from 10.00 p.m.
    Monday, 11.7. show grounds are closed
    Tuesday, 12.7. Admission from 9.30 a.m.
    Wednesday, 13.7. Admission from 9.00 a.m.
    Thursday, 14.7. Admission from 8.00 a.m.
    Friday, 15.7. Admission for ticket Jumping and for day ticket Dressage: from 8.00 a.m., admission for evening ticket Dressage from 3.00 p.m.
    Saturday, 16.7. Admission for ticket Eventing and day ticket Jumping/Dressage: from 8.00 a.m., Admission evening ticket Jumping/Dressage: from 6.00 p.m.
    Sunday, 17.7. Admission from 8.00 a.m.

     

    Is there extended security inspections?

    Attention: Please note that in the interest of everyone entering the show grounds extended security inspections of persons and/or bags will be conducted on a selective basis at the entrances of the CHIO Aachen. We kindly ask you to follow the instructions of the security staff and apologise for any time lag this may cause at the entrances of the show grounds.

    Is my ticket valid for public transport?

    All tickets are valid for your trip to and from the show-ground in the "Aachener Soers" on all regular buses and trains of the Aachen traffic network "AVV" (2nd class) on the day for which your ticket is valid. This does not apply to the "print at home"-tickets.

    How many tickets can I order?

    A maximum of 10 tickets per day and costumer may be ordered. For bigger groups, please contact us directly under 0049-241-9171111 or by E-Mail tickets@chioaachen.de.

    How secure is a online order?

    The booking through our online ticket shop is secured by a "Secure Socket Layer"
    (SSL encryption). You can normally identify this encryption by the internet
    address which begins with "https://". The "s" is the code for the SSL encryption
    of the data, starting directly after visiting the site of the online ticket
    shop.

    Which kinds of reduction rates are there?

    Reduced tickets are available for pupils and students (up to 28 years of age) on the days Thursday till Saturday in the Main Stadium. There are no reduced rates for the Mercedes Benz stand (Main stand).

    entry conditions for children

    Children (until the age of 6) have free entrance to the show grounds, but are not entitled to a seat. Children who are 7 years or older pay the reduced rate for pupils.

    Which kinds of tickets can I purchase in the online ticket shop?

    In the online ticket shop, you can book day tickets, season tickets and tickets for pupils and students for all CHIO events that are open to advance booking. Wheelchair tickets can only be purchased via the ticket office of the Aachen-Laurensberger Rennverein.

    Can I reserve wheelchair places through the online ticket shop?

    Tickets for wheelchair users can only be ordered at the offices of the Aachen-Laurensberger Rennverein.

    Where can find an accomodation?

    Here you can go directly to the website of our official hotel reservation partner "aachen tourist service".

    Are there package deals for tickets and accomodation?

    Our official hotel reservation partner "aachen tourist service" offers package deals for tickets and accomodation. Here you can go directly to the website.

    I have encountered difficulties finishing my online ticket purchase. Who can help me?

    If you have any problems with regards to your online ticket purchase, please contact our ticket office (Phone +49-241-917 1111) or by E-Mail: tickets@chioaachen.de.

    Am I allowed to bring dogs to the World Equestrian Festival?

    Due to the official veterinary rules, dogs are NOT allowed on the show grounds.

    May there be changes in the event's programme?

    Yes, the programme is subject to change.

    When will tickets for the CHIO Aachen 2017 be available?

    You can buy tickets for the CHIO Aachen 2017 (14th. to 23rd. July) from the first day of the CHIO Aachen 2016 (8th of July).

  • Hospitality

    Hospitality

    As a guest of our VIP area you will experience the CHIO Aachen in its best light.

    For more information about our hospitality offers please follow this Link.

  • Ticket exchange

    Ticket exchange

    You have bought a ticket and realise you can’t attend after all?  Together with the Internet portal, fansale.de, the organisers are setting up a resale platform for entrance tickets to the World Equestrian Festival, via which tickets already purchased for the CHIO Aachen can be offered for resale. Once sold, the original ticket will be automatically invalidated and the purchaser will be sent a new ticket per DHL.

    Here you will find the ticket exchange.

  • Stop Black market

    Stop Black market

    Here you can find important information on the “black market” trading of tickets for the CHIO Aachen.

    Should you become aware of any irregularities when purchasing a ticket, please contact the organisers at tickets@chioaachen.de or by phone on +49(0)241-917-1111.

  • Downloads & Information

    Downloads & Information

    Download Flyer CHIO Aachen 2016 (PDF)
    Download General Terms and Conditions / Show Ground Regulations
    Information zum Schwarzmarkt
  • 8-17
    Calendar
  • 08. July
    Friday
  • 09. July
    Saturday
  • 10. July
    Sunday
  • 12. July
    Tuesday
  • 13. July
    Wednesday
  • 14. July
    Thursday
  • 15. July
    Friday
  • 16. July
    Saturday
  • 17. July
    Sunday
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